Overview
eTribeca values user privacy and outlines how the company collects, uses, and shares information, particularly regarding SMS services. Using our services constitutes acceptance of this policy.
Information Collection
We gather several categories of data:
- Personal Information: Names, phone numbers, and email addresses provided during registration
- SMS Usage Information: Data from interactions with SMS communications
- Preferences: User consent and communication preferences
SMS Communications
Message Terms
Message and data rates may apply based on your mobile carrier’s terms. Message frequency varies depending on message type and user engagement.
Opt-Out Process
You can discontinue SMS messages at any time by replying “STOP” to any text message. We also provide support at esales@etribeca.com or through our Contact Us page.
Opt-In Requirements
SMS services require explicit user consent through email or SMS prompts during registration or other interactions.
Information Usage
Data is used to:
- Send updates, promotions, and notifications via SMS
- Address customer inquiries and support requests
- Enhance service quality and functionality
Data Protection and Sharing
- Personal information is not sold to third parties
- Trusted service providers assisting with SMS delivery operate under confidentiality agreements
- Appropriate security measures protect user information
User Rights
You may:
- Exit SMS communications at any time
- Modify communication preferences through account settings or by contacting support
- Request access to or removal of personal information per applicable laws
Contact Information
For inquiries, contact us at esales@etribeca.com.