Technical support & Computer support


For many businesses, network management is not the company priority. A dedicated IT staff adds a tremendous amount of overhead to the company budget that could be be directed to other departments. Even considering the role that a company's network plays in the success of the company, it is often more cost effective to rely on managed services supplied by outside sources. For this purpose, eTribeca provides managed services that are customized around the needs of your company, whether your business is small, medium, or large.


eTribeca provides both onsite technical support, and remote monitoring of managed services. We begin with professional consultation which defines what your network does for you, and which methods are best suited to provide the coverage and efficiency that is demanded from it. eTribeca understands the importance of uptime, and incorporate failover support and load balancing strategies that work invisibly behind the scenes, because you don't have to see how your network behaves, so long as it does what it supposed to do the first time, every time.


Windows servers and desktops:

  • Windows Web Server (IIS, Apache)
  • E-Mail Server (Exchange 2003, 2007)
  • Databases (MSSQL, Postgres, MySQL, Oracle)
  • Active directory, LAN services, Print servers and file servers
  • Windows networking, Server clustering and Network Load Balancing (NLB)
  • Windows Server 2003 and Small Business Server
  • Windows Desktop 2000,XP,NT,98
  • Patching, Security and Maintenance
  • Office server, Onsite and Remote support

Network Consulting:

  • Cisco Firewalls, Load balancing, VPNs, Switching and Routing
  • Network Switching and Routing
  • Sonicwall, Cymphonix, and Cisco
  • Windows networking
  • Network Design & Installation

Network Security:

  • Security audits and compliance
  • Firewall technologies and lockdown
  • Intrusion Detection Systems
  • Spam and virus filtering

24x7 monitoring services

  • 24x7 monitoring of your network and computer systems
  • Active support so you can rest assured your systems will always be running
  • Advanced network monitoring
  • Computer uptime and bandwidth monitoring
  • SNMP monitoring
  • Computer systems and network systems down alerts

Network Design and Implementation

  • Computer networking
  • Local Area Network (LAN) and Wide Area Network (WAN)
  • Routing and Switching
  • High Availability load balancing and clustering
  • Computer systems
  • Network security
  • Cisco, Cymphonix and Sonicwall
  • Web hosting architectures and services
  • Network and Systems Documentation

Network Cabling

  • Cable Management and Design for Networking and Telephone system plants
  • Network cable testing
  • click here for more information on network cabling